Request without reinstalling the app
Email minhkhoa90@gmail.com from the email linked to your TidyLens account. Use the subject TidyLens account deletion request and say you want your account and associated data deleted. This email link opens your email app; you review and send the message yourself. No account password or payment details are needed. If you cannot access the original email, contact support so we can discuss verification.
We verify account control before processing. The request covers the authentication account, linked profile and entitlement data and the linked RevenueCat customer profile. Records required for security, disputes or legal obligations and store transaction records may remain under the applicable retention rules. We will explain applicable exceptions when handling the request. Provider backups may expire on a separate schedule.
Deletion does not cancel your subscription. Cancel in Apple or Google Play separately to stop renewal. Your photos remain on your device. Clear local analysis or app data separately if you also want to remove the local index.
The app is currently preparing for release. The published app must also provide an in-app deletion route; contact email remains available if you cannot open it.